ITIL Intermediate SS Certification Training

ITIL Intermediate SS Certification Training by certified and experienced professionals from Irine Digital Factory.

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COURSE DESCRIPTION

  • Introduction to Service Transition
  • Service Transition Principles
  • Service Transition Processes
  • Managing people through Service Transition
  • Organizing for Service Transition
  • Technology Considerations
  • Implementing and improving Service Transition
  • Challenges, Critical Success Factors and Risks

On-Site Classroom Training

  • Course Duration: 40 Hours
  • Course Cost: Rs. 50,000/ Day + Taxes
  • Infrastructure Required: Apple Compatible Projector, Wifi Connectivity
  • Attendees allowed: 20

Off-Site Virtual Training via Adobe Connect or Cisco WebEx

  • Duration: 40 Hours
  • Cost: Rs. 45,000/ Day + Taxes
  • Infrastructure Required: Wifi Connectivity
  • Attendees allowed: 20
  • Complete access to self-paced high quality video tutorials prepared by experienced and certified experts for 6 months.
  • Access to enterprise-class learning management system (LMS)
  • A certificate of course completion by Irine Digital Factory.
  • In-depth performance reporting for individuals and teams
  • 24x7 online support
  • Access to course forum for 6 months to discuss and share knowledge with peers and like minded professionals.
  • Enterprise discount for all the relevant events, workshops and webinars organised by Irine Digital Factory
  • What are course objectives?
    • ITIL Intermediate Service Strategy (SS) certification training from Irine Digital Factory will furnish you with the expertise to implement the principles and processes in IT service management and ensure you pass the ITIL SS certification exam in your first attempt. The course is both a free-standing qualification and a key module in the ITIL Intermediate Lifecycle Stream for IT service management. This training will test and validate your knowledge of IT service management strategies and best practices as documented in the ITIL Service Strategy publication.
  • Who should take ITIL Intermediate SS Certification Training?
    • Chief Information Officers (CIOs)/Chief Technology Officers (CTOs)
    • IT managers, team leaders and service designers
    • IT architects, planners, consultants, audit managers and security managers
    • ITSM trainers involved in the ongoing management, coordination and integration of strategic activities within the service lifecycle
    • Individuals who require a deeper understanding of the ITIL service strategy stage of the ITIL service lifecycle and how activities in it may be implemented to enhance the quality of IT service management within an organization
    • IT professionals working in roles associated with strategic planning, execution and control within a service-based business model, seeking an understanding of the concepts, processes, functions and activities involved in service strategy
    • Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
    • Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules
    • Individuals seeking progress toward the ITIL Master’s Certificate in IT Service Management for which the ITIL Expert is a prerequisite
  • What are the course pre-requisites before attending ITIL Intermediate SS Certification Training?
    • Minimum of 21 hours of instruction with an Accredited Training Organization or an accredited e-learning solution
    • ITIL Foundation Certificate in IT Service Management
    • Basic IT proficiency and two years IT experience are highly desirable
  • Adobe Certified Expert – Photoshop | InDesign | Digital Publishing Suite
  • CEO | Irine Digital Factory Pvt. Ltd
  • National Adjunct Faculty | Visual Communication & Digital Marketing | NIIT Ltd. & Training.com (Retainer, implemented over 3000 hours of virtual training on graphic designing, visual communication, digital marketing, customer relationship management to working professionals pan India)
  • Content Developer | NIIT Ltd. (Authored 6 books on digital marketing, 1 on Customer Relationship Management)
  • Art Director | India Today (Headed Art Direction and digital production of 17 magazines)
  • User Group Manager | Adobe InDesign | Illustrator User Groups – Delhi (Community driven program for over 2500 creative professionals pan Delhi NCR)
  • Senior Executive – Siemens Communication, Media & Technology (technical head of the digital publishing, developing highly engaging and intuitive apps for magazines)
  • Corporate Trainer & Workflow Consultant on Branding, Visual Communication, Graphic Designing, Digital Marketing & Digital Publishing
  • Professional Certified Marketer | Digital Marketing – American Marketing Association
  • Social Marketing Certified – HootSuite
  • Google Analytics Certified
  • Google AdWords Fundamentals Certified
  • Google AdWords Search Certified
  • Google AdWords Display Certified
  • Google AdWords Mobile Certified
  • Google AdWords Video Certified
  • Google AdWords Shopping Certified
  • Google Mobile Sites Certified
  • Google Digital Sales Certified
  • Content Marketing Certified – HubSpot
  • Email Marketing Certified – HubSpot
  • Inbound Sales Certified – HubSpot
  • Content Marketing Certified – HubSpot
  • Digital Marketing: Customer Engagement, Social Media, Planning, & Analytics – Columbia Business School
  • Bing Ads Accredited Professional – Microsoft
  • Post Graduate Diploma in Digital Marketing (Pursuing) – Digital Marketing institute

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